Shipping policy

Order Processing

Orders are processed within 1-3 business days.
Orders placed on weekends/holidays will be processed on next working day.

Delivery Timeline

Standard delivery: 3-7 business days.
Remote locations may take longer.

Shipping Charges

Displayed at checkout before payment.
Free shipping (if applicable) will be clearly indicated.

Order Tracking

Tracking details shared via SMS/email after dispatch.

Delivery Responsibility

Ensure correct shipping address and contact details.
Courier partners may attempt delivery multiple times.

Delays

Delays may occur due to:
    Weather conditions
    Logistics disruptions
    High order volumes

GreenAhara is not liable for delays caused by third-party couriers, but will assist in resolution.

Lost / Missing Orders

If order is:
    Marked delivered but not received
    Lost in transit

Contact us within 48 hours. We will coordinate with the courier service and investigate.

Order Cancellation

Allowed only before dispatch.
Once shipped, cancellation is not possible.